At Hunts Best, we want you to be satisfied with your purchase. If you receive a damaged, defective, incorrect, or incomplete product, please contact us so we can assist you with the return or replacement process.

Eligibility for Returns

A product may be eligible for return if:

• You received a damaged or defective product.
• You received a wrong or different product from what you ordered.
• Your order is incomplete or missing an item.
• The product has a genuine issue that occurred before delivery.

To be eligible for a return, the product should be unused, undamaged, and in its original packaging, along with any accessories, tags, or other items included with the order.

Return Request

Customers should contact Hunts Best within 7 days of receiving the order if they wish to report a returnable issue.

Please provide your order number, details of the issue, and clear photos or videos of the product and packaging where applicable. Our team will review the request and inform you about the next steps.

Non-Returnable Products

Certain products may not be eligible for return due to hygiene, safety, or product-specific reasons. These may include:

• Used or opened health and beauty products
• Products damaged due to misuse or improper handling
• Products without their original packaging
• Items that have been altered, worn, or used
• Products returned after the applicable return period

Exchange

If you receive a defective, damaged, or incorrect product, Hunts Best may offer a replacement or exchange, subject to product availability and verification of the issue.

If the same product is unavailable, our team will discuss the available options with you.

Refunds

If a refund is approved, it will be processed after the returned product has been received and inspected.

The refund method and processing time may vary depending on the original payment method and applicable circumstances.

For Cash on Delivery (COD) orders, customers may be asked to provide the necessary payment details for processing an approved refund.

Return Shipping

If the return is due to a damaged, defective, incorrect, or incomplete order, Hunts Best may cover the applicable return shipping cost after verification.

Returns due to a customer’s change of mind, incorrect selection, or other reasons not related to a product issue may not be accepted or may be subject to applicable shipping charges.

Order Cancellation

Customers may request cancellation before an order has been dispatched. Once an order has been shipped, cancellation may no longer be possible and the customer may need to follow the applicable return procedure.

Contact Us

For return, exchange, or refund inquiries, please contact us:

Hunts Best
Phone / WhatsApp: +92 314 3083898
Email: info@huntsbest.com

Our team will review your request and guide you through the appropriate process.